CVSDude, the hosting provider that I’m currently using for Subversion, has been down all day. Since we’re an active development team, this has caused some very serious problems.
The worst part of the problem is that I cannot get a word from them. Their status blog entry seems to downplay it as a minor issue, but it’s far from that. They haven’t replied to my support requests that I sent in early this morning making it very hard for me to mitigate the damage. If they can’t take the time even to send a bulk reply, I really question their reliability as a whole. I do not feel that my source code is safe any longer.
If they haven’t replied to my email by the time I go home, I’ll have to stop by their office in Palo Alto to see what’s up.
I'm with you on this one. As we have around 25 developers we have this so called '.com' account. Downtime is terrible, commits and updates are slow and an actual response for any support option (even when the server is down) will take at least 6 hours+ (as we are in a different timezone).
Solution? We are migrating to VisualSVN and are going to host it ourselves.
Try SourceHosting.net before you host it yourself. They are a solid provider with very good and quick support. There is no downtime with them.
We feel your pain. We have been having problems with cvsdude for two days. Yesterday, after their 'upgrade', we found all of our all of our svn urls for our repositories had been change. We had to svn switch -relocate many of our repositories urls, and flush all of our caches (and in some case, point our nameservers to ones that had the updated DNS entry). There was also a problem with some sort of commit hook on their end.
Today, we are sitting here watching all of our commits hang.
We have always, though, had problems with commit and update speeds.
For active developers, upgrades that break stuff, slow servers, and downtimes are simply unacceptable.
cvsdude has lost our business. We are switching.